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How to activate your USB headset on a Mitel 6940 IP Phone

How to activate your USB headset on a Mitel 6940 IP Phone

Posted by Tech Support on 25th Oct 2021

Activate the Audio Path for a USB headset

The Mitel MiVoice 6940 IP phone allows you go "handsfree" when handling incoming and outgoing calls by supporting the use of a headset (Integrated DECT Headset, Bluetooth, USB, or through speakerphone mode. The Audio Path setting allows you to choose the initial audio path used when pressing the (Speaker/Headset) key. There are two audio path options that you can select: 

To configure the audio path: 

1. Press the (Settings) key to enter the Settings menu. 

2. Tap the Audio icon. 

3. Tap the Audio Path icon. 

4. Tap the applicable audio path (Speaker or Headset). 

The default setting, when using the handset, pressing the (Speaker/Headset) key on the phone switches to the speakerphone. Pressing the (Speaker/Headset) key again switches to the headset (if connected). When using the speakerphone or headset, lift the handset to switch to the handset. Headset When using the handset, pressing the (Speaker/Headset) key on the phone switches to the headset. Pressing the (Speaker/Headset) key again switches to the speakerphone. When using the headset or speakerphone, lift the handset to switch to the handset. Note: If you select the Headset option, ensure that only one headset is connected to the phone.